Refund Policy

We are committed to providing professional, compliant, and results-driven credit services. Because credit improvement is a process that requires time, consistency, and client cooperation, the following refund policy applies to all clients.

Once services have started, no refunds will be issued due to a change of mind. Please ensure you have discussed this decision with your spouse or decision-maker prior to payment completion.

If you choose to stop services before completion, that is your right; however, no refund will be issued if you do not allow us to complete the agreed-upon process. I shall only be responsible for a refund if I DID NOT DO MY JOB. Not because someone stopped me from doing my job which is get you DELETIONS.

Refunds will not be issued if the client interferes with the credit repair process or fails to follow required guidelines, including but not limited to:

• Clients who have been inactive for 60 days or more—meaning no response to messages, no document submissions, or no engagement with our support team—will be considered inactive and temporarily removed from our active client roster. - See Inactive Client Policy & Reactivation Fee section below
• Continuously adding new negative items to their credit profile
• Ignoring instructions or deadlines
• Failing to provide required documentation or access
• Taking actions that delay, disrupt, or prevent the completion of services

Any work completed up to that point will be considered final and non-refundable.

At Wealthy Intention, we value every client and are committed to providing high-quality, consistent service. To maintain efficiency and ensure fairness to all active clients, we've implemented the following Inactive Client Policy:

Please note that multiple reminders via email and text are sent before an account becomes inactive. When no action is taken after repeated contact attempts, it creates workflow and scheduling challenges for our team and backend systems.

Credit repair is a collaborative process. When clients go silent, it not only delays their own progress but also affects our ability to manage our workload efficiently. This policy ensures that active, engaged clients receive the attention and priority they deserve.

We understand that life happens—unexpected events, busy schedules, and personal matters can sometimes take priority. That's why we send multiple reminders before marking any account as inactive. However, consistent communication is essential for successful credit repair.

This fee covers administrative time, file review, and re-entry into our system. It compensates for the effort required to bring your case back up to speed and ensure we can continue providing you with quality service.

Once the reactivation fee is completed, your account will be restored, and we will promptly continue your service process. You'll receive a confirmation email with next steps and a timeline for resuming your credit repair journey.

• Respond to emails and text messages within 48-72 hours
• Submit requested documents promptly
• Check your email and spam folder weekly for updates
• Notify us if you need more time or have scheduling conflicts
• Keep your contact information up to date

We would like to take a moment to clarify how updates are provided throughout the credit improvement process.

That said, we intentionally provide formal PDF updates because they are more professional, easier to review, and help clients feel confident and informed about their progress.

Each dispute round operates on a 45-day cycle (approximately one and a half months). Updates are scheduled according to this timeline and are dependent on all required documentation and access being current and accurate.

To ensure consistent progress, we recommend the following:

• Submit your most recent Proof of Address every month
• Log into your credit monitoring account monthly to confirm:
  • The report is updated
  • Your login credentials work
  • No password reset is required